Refund and Returns Policy
Last updated: September 2026
We want you to be happy with your Breathe Divinity order. If something isn’t right, here’s how returns, exchanges, and refunds work.
Return Window
You may return unworn, unwashed items in their original condition, with tags attached, within 30 days of the delivery date. Items returned outside this window will not be accepted.
Items Not Eligible for Return
The following items cannot be returned or exchanged:
- Items marked as final sale
- Items from limited or exclusive drops explicitly marked non-returnable
- Underwear, socks, or other intimate apparel, for hygiene reasons
- Items that show signs of wear, washing, or damage not caused by us
How to Start a Return
- Email [email protected] with your order number and the item(s) you’d like to return.
- We’ll confirm your return eligibility and provide instructions for sending the item back.
- Once we receive and inspect the item, we’ll process your refund or exchange.
Refunds
Once your return is received and inspected, we’ll notify you by email whether your refund has been approved. Approved refunds are issued to your original payment method within 5–10 business days. Please note your bank or card provider may take additional time to post the refund to your account.
Original shipping charges are non-refundable, unless the return is due to our error (wrong item sent, defective product).
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. In those cases, we’ll cover the cost of return shipping or send a prepaid label.
Exchanges
If you’d like a different size or color, email us at [email protected] and we’ll do our best to accommodate an exchange based on current stock. Since many items are part of limited drops, exchanges are not guaranteed once a size or color sells out — in that case, we’ll issue a refund instead.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days of delivery at [email protected] with your order number and photos of the issue. We’ll arrange a replacement or full refund at no additional cost to you.
Contact Us
For any questions about your return, exchange, or refund, reach out to:
Email: [email protected]